Privacy policy

Privacy Policy

At Versoflor Ltd we respect your privacy and are committed to protecting your personal data.

Section 1 – What we do with your information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable):
We may send you emails about our products, services and updates where you have provided consent or where we have another lawful basis to do so, such as legitimate interests in a business-to-business context.

Business-to-business communications
In addition to information collected through our website, we may process business contact details (such as name, job title, company and professional contact information) obtained from publicly available sources, including LinkedIn and company websites.

We use this information to contact relevant professionals where we believe our products or services may be of legitimate interest to their role or organisation.

Section 2 – Consent and data collection

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.

Marketing communications

We may contact individuals for marketing purposes where we have their consent or where we have another lawful basis to do so, such as legitimate interests in a business-to-business context.

Where we rely on legitimate interests, we will only contact individuals where we believe our products or services are relevant to their professional role or organisation, and where such contact would be reasonably expected.

Who has access to your information?

We will never sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third party service providers working on our behalf may be passed your information. These can include agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf.

These service providers may not operate within the United Kingdom or European Economic Area and may have different data protection laws.

By submitting your personal data, you agree to this transfer, storing or processing. Where data is transferred internationally, we take appropriate steps to ensure your data remains protected.

We only disclose the information that is necessary to deliver the service and require all third parties to keep your information secure and confidential.

We will not release your information to third parties unless:

  • you have requested us to do so

  • it is required for the delivery of a service

  • we are required by law (e.g. court order or fraud prevention)

Section 3 – Lawful basis for processing

We process personal data under the following lawful bases:

  • Contractual necessity – where processing is required to fulfil an order or provide a service

  • Consent – where you have opted in to receive marketing communications

  • Legitimate interests – where we use business contact data to communicate with professionals about products or services that may be relevant to their role or organisation

When relying on legitimate interests, we ensure that our communications are proportionate, relevant, and do not override your rights and freedoms.

Section 4 – Where we obtain your data

We collect personal data directly from you when you:

  • place an order

  • contact us

  • interact with our website

We may also obtain limited business contact information from publicly available sources, including LinkedIn and company websites, where relevant for business-to-business communication.

Section 5 – Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Object to direct marketing at any time

If you object to direct marketing, we will stop processing your data for this purpose immediately.

You can exercise your rights by contacting us using the details below.

Section 6 – Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

  • Customer data is retained for legal, tax and operational purposes

  • Business contact data used for B2B outreach is retained for a reasonable period unless you request deletion or opt out

Section 7 – Disclosure

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

Section 8 – Shopify

Our store is hosted on Shopify. They provide us with the e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage, databases and application. They store your data on secure servers behind a firewall.

Payment

If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your transaction data is stored only as long as necessary to complete the transaction and is then deleted.

For more information, see:

Section 9 – Third-party services

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to perform the services they provide.

Some providers may be located in different jurisdictions and your data may become subject to those laws.

Once you leave our website or are redirected to a third-party site, this policy no longer applies.

Section 10 – Security

We take reasonable precautions and follow industry best practices to protect your personal data from loss, misuse, access, disclosure or alteration.

We do not store credit card details and do not share financial information with third parties.

Section 11 – Cookies

Cookies are small data files placed on your device when you visit a website.

We use cookies to:

  • improve website functionality

  • analyse usage

  • support marketing and remarketing

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

For more information on Shopify cookies:
https://www.shopify.com/uk/legal/cookies

Section 12 – Age of consent

By using this site, you confirm that you are at least the age of majority in your country of residence.

Section 13 – Changes to this privacy policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting.

If our business is acquired or merged, your information may be transferred to the new owners.

Section 14 – Contact information

If you would like to:

  • access, correct or delete your data

  • register a complaint

  • ask questions

Please contact:

Privacy Compliance Officer
Versoflor Ltd
Unit 30, Ashville Way
Ashville Trading Estate
Whetstone
Leicestershire
LE8 6NU

Email: sales@versoflor.com
Phone: 01162 841386